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RealTimeQuery 3.2
Spanto Soft SL has released RealTimeQuery v. 3.2, a simple Windows application that lets you add sophisticated real-time operator support to your web site. Unlike competitive programs that require changes to your web server and often include monthly payments, RealTimeQuery runs directly on your computer, with no complicated system requirements, and no hidden fees.
Released: 2006-01-23
Last Updated: 2008-05-07
License: $199.95
Publisher: Spanto Soft S.L.
Language: English
Platform: Windows
Requirements: 400 Mhz, 64 MB RAM
Install: Install and Uninstall
Active Reception 1
The features inside Active Reception are Website Monitoring, Visitor Tracking and Proactive Chat Session. Live chat software is the only online customer service tool which provides you real-time data about your web-traffic. You want to know whether he is first time visiting your site, or he is a returning visitor, so you will use different approach when chatting with him. By monitoring his navigation through the website you can see what his preferences are, what he is interested in, etc. Also, the built in geo location system allows operators to find out which country the visitors are coming from and finally, track their “footprints” during their browsing session. The tracking system allows you to gather visitors’ IP address, host, resolution and browser configuration. You can also see how the visitors entered the site: through which page and the referrer, and in addition to that, the keywords they typrd in to find you. This data will help you to optimize your search marketing campaigns and take the most of them. If it is a returning visitor, the system will show how many times he has visited the website, and number of chats he had during his visits. A "proactive" chat request is the ability for a company representative to invite a web site visitor into chat without the visitor performing any action. The operator is a one click away from initiating chat to the selected visitor from the monitoring pane. Clicking the “Invite” button the operator will instantly initiate proactive chat window. The live chat can be used as a successful sales tool, too. By using proactive chat, the operator can engage the visitor in conversation and use various sales techniques during the chat. Maintaining the ability to serve quickly, keep channels open for follow up and demonstrate that you care. In the Ready Content you can define your canned messages, URLs and documents which can be used by your operators in their chats with one click instead of typing a whole sentence. But if the data is not organized it has no value. You have to possibility to organize your ready content in Departments and Topics, so that the operators don't get lost in the labyrinth of information. Ready content consists of one/more sentences with greeting lines, certain answers, questions or other content that the operators use often while talking to visitors. This will help you to improve response time and provide high quality service. Often visitors get lost on your website and can not find the information they need. Instead of losing time in explaining on which page the information is placed, the operator can send him the URL of the page with just one click. During the chat session, you can also use the uploaded files, to send additional documented information such as brochures, tutorials, case studies in .doc, .pdf etc format and support your ongoing marketing campaigns through your website. All the messages received offline while live chat is not available (during the period of unavailable operators to answer the questions of the website visitors) or data for customers that filled contact card and are asking for some service, are stored in one place. This feature will help you to receive and manage your client inquiries from one place and mantain high level of quality e-mail customer service for your visitors in addition to live chat support. Measure your website traffic and see how you are performing. Do your visitors find your website interesting and useful? Do your website meet yours and your visitors' expectations? View how many hits your web site is receiving by hour, day, week, month, and year; see how long your visitors stay on your website and these numbers will help you find the answers to these questions.
Released: 2007-12-20
License: $69.00
Publisher: iDevelop
Language: English
Requirements: Any computer connected to internet with any browser.
Install: Install and Uninstall
ZaZaAlerter 2.5
ZaZaCHAT Live Help - Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty
Released: 2006-10-22
Last Updated: 2008-01-27
License: Freeware
Publisher: ZaZa Software, Inc
Language: English
Requirements: None
Install: Install and Uninstall
Ultimate Web Counter 1.03
The Ultimate Web Counter is a simple HTML / JavaScript page that you can add to your web site to allow visitors to add web counters to their own sites.
Released: 1969-12-31
License: Freeware
Publisher: www.Web-Design-Factory.net
Language: English
Platform: Windows, Linux
Install: Install and Uninstall
ZaZaCHAT 2.1
ZaZaCHAT Live Help - first FREE web-based Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty
Released: 2006-07-26
Last Updated: 2008-07-06
License: Freeware
Publisher: ZaZa Software, Inc
Language: English
Requirements: None
Install: Install and Uninstall

ZAZA IS AWSOME! I'm enjoying using Zaza on my website. One of the things Im impressed is that with Zaza pasted in many of my webpages , it dont slow the website ....

Adequate. Not a bad system but I switched to the FREE FOR EVER version of AliveChat.

ONLY because there is a FREE FOR EVER Version.

No title It's indeed very good, however a queuing system would improve it a thousand times, and the prices are kind of high..

SSForge Business 1.24
SSForge (Site Search Forge) is a web-based program to meet all your site search needs. If you have a website, you may want to put a site search box on it to enable your website visitors to search your website or files to find things easily. With SSForge, you can create, manage and run your own site search engines on your website host with two easy to use web interface.
Released: 2007-12-25
License: $799.00
Publisher: SSForge.com, Inc.
Language: English
Platform: Windows, Linux
Requirements: Pentium 160, 32 MB RAM
Install: Install and Uninstall
SSForge Professional 1.24
SSForge (Site Search Forge) is a web-based program to meet all your site search needs. If you have a website, you may want to put a site search box on it to enable your website visitors to search your website or files to find things easily.With SSForge, you can create, manage and run your own site search engines on your website host with two easy to use web interface.
Released: 2007-12-25
License: $399.00
Publisher: SSForge.com, Inc.
Language: English
Platform: Windows, Linux
Requirements: Pentium 160, 32 MB RAM
Install: Install and Uninstall
SSForge Standard 1.24
SSForge (Site Search Forge) is a web-based program to meet all your site search needs. If you have a website, you may want to put a site search box on it to enable your website visitors to search your website or files to find things easily.With SSForge, you can create, manage and run your own site search engines on your website host with two easy to use web interface.
Released: 2007-12-25
License: $199.00
Publisher: SSForge.com, Inc.
Language: English
Platform: Windows, Linux
Requirements: Pentium 160, 32 MB RAM
Install: Install and Uninstall
PG Real Estate Solution APR.2008
PG Real Estate - a ready-to-go script for creating a Real Estate Site. It can be easily set to satisfy your demands: on the one hand it can be a site for a separate Realtor or Real Estate Company, on the other hand - it is a ready-made Real Estate Portal providing services on Real Estate activities. You can try our Free Trail Version to see how PG Real Estate suits your needs. We guarantee free installation and technical support services.
Last Updated: 2008-04-28
License: $499.00
Publisher: Pilot Group Ltd
Language: English, Russian
Platform: Windows
Requirements: PHP 4.0 or higher, MySQL 3.23.0 or higher, Zend Optimizer
Install: Install and Uninstall
AliveChat 3.4.0
AliveChat allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. Some features include proactive sales chat, unlimited operator and client chat sessions, real-time site monitoring, repeat visitors identification, full customization, and site metrics and performance analysis tools.
Released: 2006-09-12
Last Updated: 2006-09-13
License: $18.95
Publisher: WebsiteAlive
Language: English
Platform: Windows
Requirements: Standard Internet Browser
Install: No Install Support

There is not a free version There are quite a few programs like chatstat that gives the same service for free.
Regards,

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